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The Most Underrated Page on a Founder's Site Is the Boring One
Summary
Clever copy gets attention. Plain facts get repeated. Your site needs a page that states them without decoration.
Written by Rick Julian, founder and brand strategist at QV Brands. 25+ years leading strategy and creative across major launches; author of THE WAY and co-writer of the Billboard #1 jazz single "Be Beautiful."
Prefer to talk? Call (404) 688-0088, by appointment, Mon–Fri 9–5.
Most founders put their best writing on the homepage. That makes sense. It's the first impression.
But there's another page that quietly does more work, and it's usually the least loved page on the site. It's the one that states the facts: who you are, what you do, where you're based, how long you've been doing it, what it costs and how to start.
It's often called About. Sometimes it's split across About, Services and Contact. Whatever it's called, it's the page people check before they reach out, and increasingly it's the page AI assistants lean on when someone asks about a business like yours.
Why the boring page matters more now
A buyer doing their homework wants to confirm a few things quickly. Is this a real business? Who actually does the work? Are they in my area, or do they work remotely? Roughly what does it cost? What's the first step?
If your site makes them hunt for those answers, some of them leave. If the answers are buried in metaphor, some of them guess wrong.
AI systems have the same problem, only more so. When someone asks an assistant for a brand strategist in Atlanta or an expert in their niche, the answer is assembled from what's published. Plain, consistent facts are easy to extract and repeat. Poetic copy with no facts in it gives the system nothing to hold onto, so it either skips you or fills in the gaps itself.
Google's own guidance for its AI features says the same basic things it has always said: make sure important content is available as text, and make sure structured data matches what's visible on the page. There's no special trick. Clear, true, visible facts are the foundation.
What the page should answer
Here's the checklist I use. Each item should be answerable from the page in a sentence.
- What the business is. In plain category words a buyer would use, not only your coined language.
- Who it serves. The kind of client, the stage, the problem.
- Who leads the work. A real name, a real role and a link to a real bio.
- Where you're based and where you work. A city, and whether you work with clients elsewhere.
- Since when. A founding year is a fact. "Decades of experience" is a claim. Use the fact.
- How engagements work. The main offers, named the same way everywhere.
- What it costs. Ranges are fine. "Contact us for pricing" tells people nothing.
- How to start. One clear next step.
On our site, those facts are simple and fixed. QV Brands was founded in 2007 and is based in Atlanta. Every engagement is led by me. Pricing ranges are published on the engagements page. The first step is a strategy call. None of that is clever. All of it is useful.
Write it like a person, not a directory
Plain doesn't have to mean lifeless. The facts page can still sound like you. The trick is to let the voice shape the sentences without hiding the information.
Compare:
- "We are architects of meaning for visionary brands." Nice rhythm. Tells the reader nothing they can repeat.
- "QV Brands is a brand strategy practice in Atlanta. We help founders and expert-led businesses clarify their position, then turn it into messaging, websites and growth systems." Less poetic. Far more useful. Still has a point of view.
Keep the first kind of line if you love it. Just don't let it replace the second kind.
Keep the facts identical everywhere
The facts page is only as good as its consistency with everything else. If your About page says one founding year, your LinkedIn says another and your Google profile describes a different category, people notice, and so do machines.
Once the page is right, copy the same facts into your bios, profiles and directory listings. Change them in one pass when something changes. That's most of what entity consistency means in practice. I wrote about doing this on our own properties in How We Made QV Brands Citable by AI.
A thirty-minute exercise
Open your site in a private window and pretend you've never heard of your business. Set a timer for one minute and try to answer the eight questions above. Write down every one you couldn't answer.
That list is your edit.
If the edit turns out to be bigger than wording, if you're not sure what category you're in or how to describe your difference, that's a positioning question. It's worth settling before you rewrite anything. The how to get your business cited by AI checklist covers the technical side. The positioning side is what we work on in a strategy call.
Common Questions
Which pages count as the 'facts layer' of a website?
Usually the About page, the founder or team bio, the services or engagements page, pricing if you publish it, and contact details. These are the pages people and AI systems rely on to say who you are and what you do.
Should the facts page be written in a brand voice?
Yes, but lightly. The voice can shape the sentences. It shouldn't hide the facts behind metaphor. A reader should be able to pull out who, what, where, since when and how to start in under a minute.
Related
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Book a strategy callPrefer to talk? Call (404) 688-0088, by appointment, Mon–Fri 9–5.